Alan has vast experience in UK Financial Services working in a variety of senior executive leadership roles encompassing Marketing, Sales and Operations.
Alan started his Banking career with TSB Bank PLC where he held various posts including Marketing Director Commercial Banking and Head of Marketing for Mortgages and Insurance. Before leaving the Lloyds TSB Group in 2003 he held the position of Contact Centres Director, operationally responsible for leading over 2500 people and delivering retail banking inbound/outbound sales and service.
In early 2004 Alan started up his own Company specialising in Interim leadership roles and leading major change management programmes. During this period he has operated at Senior Executive level with Barclays Bank Insurance, Skipton Building Society Group - HML, Experian PLC and most recently Norwich Union Insurance [Aviva PLC]. The common denominator in these roles was the need to provide specialist support to the leadership team accountable for delivering major Board level sponsored change programmes.
A Fellow of the Chartered Institute of Marketing and the Institute of Direct Marketing, he is a business leader with the Marketing Society and past examiner for the finals in the post graduate Diploma in Marketing.
Joining CUNA Mutual in January 2009 he is responsible for the UK business and also for CUNA Mutual Group European Marketing.